Equipment Diagnostics
Something is wrong with the equipment but you do not know what. We diagnose the actual fault, document it with photos, and give you a written quote with parts pricing — separate from any repair work.
Right inspection, right moment.
- Owners with a pump, heater, or salt cell behaving badly
- Owners who got a quote elsewhere and want a second opinion
- New owners trying to understand what they inherited
Every inspection includes the following.
- On-site diagnostic with multimeter, pressure gauge, flow meter
- Photos of each component with serial numbers, in-service dates, runtime hours
- Written report identifying the actual fault and root cause
- Repair quote from us: you can shop it elsewhere or hire us, no pressure
- $159 inspection fee credits toward repair work if you hire us within 30 days
Four steps from booking to written report.
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01
Schedule
Most diagnostics happen within 48 hours. Same-day for active service customers.
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02
On-site
60 minutes with the equipment running. We test, photograph, and identify the real fault.
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03
Verbal
You get a verbal answer before we leave. No "we will get back to you" stalling.
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04
Written
Full written report next business day with photos, root cause, and repair quote.
Common questions about this inspection.
My pump is loud and I think it is the motor. Why pay $159?
Because half the time it is not the motor. Bearings, impeller damage, and stuck check valves all sound like a bad motor. The diagnostic prevents a $1,200 unnecessary motor swap.
Will you tell me to fix something I do not need?
No. We document what is broken and what is not. The report goes to you, not to a sales pipeline. If we hire you a fix, the inspection fee credits toward the work.
Do you diagnose every brand?
Pentair, Jandy: full authorized diagnostics. Hayward: yes. Sta-Rite, Polaris, Aqualink: yes for repair-track diagnostics, retrofit recommendations when honest. Older off-brand units we will tell you up front if a diagnostic is worth the $159.